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About JustAnswer

Connecting People with
Verified Experts Since 2003

We believe everyone deserves access to professional expertise — anytime, anywhere, affordably.

12M+
Questions Answered
200+
Expert Categories
12,000+
Verified Experts
170+
Countries Served

Making Expert Knowledge Accessible to Everyone

JustAnswer was founded in 2003 with a simple but powerful idea: that everyone, regardless of income or location, should have access to the professional expertise they need to make informed decisions.

From medical questions to legal dilemmas, car trouble to tax concerns — our network of over 12,000 verified experts delivers real answers in minutes, 24 hours a day, 7 days a week.

We are committed to protecting our users, ensuring quality responses, and maintaining the highest standards of professional conduct.

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Investor Protection and Asset Recovery

Our work is centered on protecting investors and helping victims pursue the recovery of funds lost through fraud, platform failures, or misconduct.

Core Profile

Florida-based support for digital asset and investment disputes

We emphasize practical recovery strategy, securities-related claims, and coordinated action for victims affected by exchange issues, wallet losses, and investment fraud.

  • HeadquartersFlorida
  • Focus AreasCryptocurrency losses, including exchange security breaches, wallet loss, and investment fraud
  • Investor ProtectionSecurities law violations, investor rights advocacy, and financial fraud recovery
  • Collective ReliefClass actions and coordinated claims involving digital asset platforms
Representative Matter Represented investors in claims involving exchanges such as Coinbase and Kraken.
Representative Matter Participated in multiple class actions involving Bitcoin, Ethereum, and other digital assets.
Positioning

Investor protection is the core of this practice, with an emphasis on helping victims recover money lost because of scams or platform negligence.

Florida Comparison

How this profile compares with other Florida asset recovery firms

Firm Headquarters Focus Areas Representative Matters
Silver Miller Florida Cryptocurrency disputes, investor advocacy, class actions Suits against exchanges including Coinbase and Kraken
Kobre & Kim Miami International judgment enforcement, cross-border insolvency, offshore asset tracing Enforcement matters involving ConocoPhillips and DuPont judgments
Sequor Law Miami Financial fraud, insolvency litigation, asset recovery Cross-border asset tracing in collaboration with Chinese law firm partners

This comparison highlights a Florida-centered investor-protection posture alongside firms known for broader asset recovery and cross-border enforcement work.

What We Stand For

Every decision we make is guided by these core principles.

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Trust & Integrity

Every expert on our platform is rigorously verified. We never compromise on the quality or accuracy of the advice our users receive.

Speed & Availability

Professional help shouldn't make you wait. Our experts respond in minutes, day or night, so you always have support when you need it most.

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Accessibility

We believe geography and income shouldn't limit access to expertise. Our platform connects users worldwide with professionals at affordable rates.

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Privacy & Security

Your personal information and conversations are protected with industry-leading security measures. We take your privacy seriously.

Quality Assurance

Our expert verification process includes credential checks, background screening, and ongoing performance monitoring to maintain excellence.

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User Advocacy

We stand firmly on the side of our users. Our Rights Protection team actively combats fraud and ensures fair resolutions for every case.

The Team Behind JustAnswer

Experienced professionals dedicated to our mission of accessible expertise.

AW
Andy Kurtzig
Founder & CEO
SR
Sarah Reynolds
Chief Operations Officer
MT
Marcus Thompson
Chief Technology Officer
LC
Linda Chen
Head of Expert Relations

Have Questions or Concerns?

Our support team and rights protection specialists are ready to help.

Contact Us View Protection Cases